Privacy Policy (UK GDPR Compliant)

Freak Like Me – Unique Like You
Last updated: May 2026

1. Who We Are

Freak Like Me is a UK-based jewellery brand creating handcrafted leather and gemstone cuffs.

For the purposes of UK data protection law, Freak Like Me is the data controller of your personal data.

hello@freaklike.co.uk

2. How We Collect Your Data

We collect information in a few straightforward ways:

Directly from you

  • When you place an order

  • Sign up to emails

  • Contact us

  • Enter competitions or promotions

Automatically

  • When you browse our website (via cookies and analytics tools)

From third parties

  • Payment providers

  • Marketing and analytics platforms

3. What Data We Collect

Depending on how you interact with us, we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and delivery address

  • Order details

  • Payment information (handled securely by third parties)

  • Device and browsing data (IP address, browser, pages visited)

4. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Communicate with you about purchases or enquiries

  • Provide customer support

  • Improve our website, products, and experience

  • Send marketing emails (only if you’ve opted in)

5. Legal Basis (UK GDPR)

We rely on the following lawful bases:

  • Contract – to fulfil your order

  • Legitimate interests – to run and improve our business

  • Consent – for marketing communications

  • Legal obligation – for tax and accounting requirements

6. Sharing Your Data

We only share your data where necessary, with trusted partners such as:

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery services (e.g. Royal Mail, couriers)

  • Website platform (Squarespace)

  • Analytics and marketing tools (e.g. Google, Meta)

They are required to handle your data securely and in line with data protection laws.

7. International Transfers

Some of our partners may process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place (such as standard contractual clauses)..

8. Cookies

We use cookies to:

  • Make the website function properly

  • Understand how visitors use the site

  • Improve performance and marketing

You can manage your cookie preferences through your browser or our cookie banner.

9. How Long We Keep Your Data

We only keep your data as long as necessary:

  • Order data: up to 6 years (legal requirements)

  • Marketing data: until you unsubscribe

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request a copy of your data

To exercise these rights, contact:
hello@freaklikeme.co.uk

11. Marketing

We will only send marketing communications if you have opted in.

You can unsubscribe at any time via the link in our emails.

12. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from them.

13. Security

We take appropriate technical and organisational measures to protect your data.

Payments are processed securely via trusted providers — we do not store full card details.

14. Changes to This Policy

We may update this policy occasionally. Any changes will be posted here.

15. Complaints

If you have concerns, you can contact us directly.

You also have the right to complain to the
Information Commissioner’s Office (ICO)
https://www.ico.org.uk