FAQ

  • How to size my cuff

    Out bracelets currently come in Small and Medium size.

    Small will fit wrist circumference up to 16cm (as natural leather stretches slightly with wear, the cuff will gain up to a few millimetres).

    The Medium size will fit wrist circumference up to 17cm . (as natural leather loosens slightly with wear, the cuff will gain up to a few millimetres)

    For how to measure your wrist with a flexible tape measure, have a look at the size chart photo in the listing.

    Please measure the wrist circumference at the place where a watch would be worn. If you don’t have a flexible tape measure, wrap a string or a piece of paper around your wrist, just behind the wrist bone, and measure that exact length against a ruler.

  • Ordering & shipping

    Select your preferred cuff colour ( Black or Brown)

    Select your bracelet size ( Small - up to 16cm wrist circumference and Medium - up to 17cm wrist circumference).

    Please note that natural leather stretches slightly with wear

    Our bracelets are handcrafted and processed within 1 - 2 days

    UK shipping (1 - 2 working days)
    US shipping (7 - 10 working days)

    Please note that we aren't responsible for customs delays

  • Returns

    We accept returns, exchanges, and cancellations with a few easy guidelines:

    For returns, please contact us within 14 days of receiving your order
    Return your item within 30 days of delivery.

    We accept cancellations before the item purchased is dispatched.

    For personalized orders, returns are only accepted if the item arrives damaged or defective.

    Return shipping costs are the responsibility of the buyer.

    To ensure a full refund, please return items in their original condition. If not, the buyer is responsible for any loss in value.

  • How do I care for my gemstone?

    To keep your gemstone looking vibrant and pristine, please follow these simple care guidelines:

    Handle with care: Remove the gemstone gently from the leather cuff to avoid scratches or damage.

    Clean regularly: Wipe the gemstone with a soft, lint-free cloth to remove any fingerprints or dust.

    Avoid harsh chemicals: Keep your gemstone away from perfumes, lotions, and household cleaning products, as these can dull its surface or cause discoloration.

    Store separately: When not in use, store the gemstone in a soft pouch or separate compartment to prevent it from rubbing against other jewellery or hard surfaces.

    Avoid impact: Gemstones can be delicate; avoid dropping or knocking it against hard surfaces to preserve its beauty and integrity.

    Protect from extreme conditions: Keep the gemstone away from prolonged exposure to direct sunlight, heat, or moisture to maintain its natural lustre.

    By following these steps, your removable gemstone will continue to enhance your leather cuff beautifully for years to come.

  • How do I care for my cuff?

    Remove the gemstone. Wipe your cuff gently with a soft, dry cloth. Avoid water or soap, as these can dry out the leather.

    Apply a small amount of beeswax leather conditioner made for jewellery, not for shoes, as these can be more oily. A little goes a long way.

    Massage into the leather and work the balm in with small circular motions. Focus on areas that bend or show signs of dryness. Leave the cuff for 10 - 15 minutes so the balm to sink in.

    Gently buff with a clean microfibre cloth to remove any excess. Your cuff will feel nourished, protected, and satin-smooth.

    Condition every 2 - 3 months (or more often if needed). Keep away from water, direct heat, perfumes, and strong cleaning products.

    Store in its pouch/box away from direct sunlight when not in use.